Blog

About Us

Find out more about ShutterLux: Who we are, what makes us different, our commitment to our customers, and which areas of the GTA and Southern Ontario we serve.

ShutterLux Factory producing PVC shutters

Our Story

Delivering Inspiring Ways to Create Comfort in Your Home

We founded ShutterLux to create an oasis of calm in your home by developing California shutters that are durable, long-lasting, visually appealing, and enable you to control your privacy and light.

At ShutterLux, we have one objective in mind: To provide you with something that lets you enjoy what matters the most – a comfortable home that ensures the wellbeing of your loved ones.

It all began with an idea to disrupt the windows covering industry in Canada. That disruption would come not just with a quality and environmentally friendly product, but with a dedication to create a better experience for customers through professional consultation, continuous improvement, and craftsmanship that is second to none.

ShutterLux is a Canadian firm that is proudly based in Toronto, Canada.

The ShutterLux Difference

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Customer-Centric Services

From the first point of contact to the installation of your shutters, a ShutterLux Expert will be there every step of the way. Our team will provide you with professional consultation and support to ensure that you make an informed decision for your window coverings.

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A Better Customer Experience

We endeavor to make the process of working with us as seamless as possible from start to finish with a combination of technology and professionally trained full time staff.

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Transparent Pricing

Our shutters are made of high-standard PVC with an aluminum core that is non-toxic, tough, durable, and environment-friendly.

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Quality Craftsmanship

Our shutters are made of high-standard PVC with an aluminum core that is non-toxic, tough, durable, and environment-friendly.

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Proudly Canadian

We are proudly Canadian and our main office, showroom, and production as well as fulfillment facility is based in Toronto. We are committed to delivering quality window coverings and solutions to Canadians.

Our Commitment To You

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Committed to Quality

We endeavor to deliver shutters of the highest quality that are manufactured in line with international standards.

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Professional Consultation and Services

We will always strive to work in your best interests and to guarantee your full satisfaction with our shutters as well as our consultation and installation services.

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A Seamless and Informed Experience

We are committed to making the process of working with us as seamless as possible.

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A Transformed Home

Our aim is to deliver products and solutions that will create the home you’ve always wanted - one where comfort and wellbeing are paramount.

The Areas We Serve

ShutterLux covers the following areas in the GTA and Southern Ontario:

Greater Toronto Area

Toronto

Etobicoke

North York

Scarborough

York

East York

York Region

Vaughan

Richmond Hill

Markham

Newmarket

Aurora

Peel Region

Mississauga

Brampton

Halton Region

Oakville

Burlington

Milton

Durham Region

Ajax

Pickering

Whitby

Oshawa

Southern Ontario

Hamilton

London

Kitchener

Waterloo

Guelph

Southwestern Ontario

Brantford

Niagara Region

St. Catharines

Niagara-on-the-Lake

Niagara Falls

ShutterLux Services

Find out more about the services we provide to our customers at ShutterLux

Services

ShutterLux Provides The Following Services To Customers:

  • In-house consultation that includes: Window shutters recommendations, proposal
    & cost estimate development
  • Window shutter delivery and installation
  • Cleanup after installation

For more information regarding our services, please contact a ShutterLux Expert.

Limited Lifetime Warranty

We deliver quality products that will put you at ease.

At ShutterLux, we endeavor to provide quality products that are reliable, long lasting, and come with a lifetime warranty. ShutterLux provides a limited lifetime warranty on the condition that the product was installed under proper circumstances, and is still in the original window.

The warranty for the product covers and protects the customer against the following issues:

  1. The warranty will only cover your actual window treatment. We will not refund for labour costs or shipping charges associated with the removal, measurements, and installation.
  2. The product installation will be conducted in accordance with the respective instructions.
  3. The product cannot be changed or modified.
  4. It is the responsibility of the purchaser to clean and keep the product in a reasonable condition in line with the instructions provided by ShutterLux.
  5. The product should only be used in the window for which it was acquired.
    (Download and save warranty card with your proof of purchase)
  6. The following are not covered by this warranty: Abuse, misuse, accidents, removal, re-installation, exposure to the elements, discoloration as a result of sunlight, normal wear and tear, the passage of time.

(Download and save warranty card with your proof of purchase)

Delivery Information

From our facility straight into your home.

Once your order is placed, please allow for at least 2-3 weeks lead time for the delivery of your window shutters. Please note that this timeframe is an estimation that cannot always be guaranteed.

Your ShutterLux Expert will send you updates on the delivery status of your order. Once it has been produced and assembled at our facility in Scarborough, we will contact you to arrange a date and time for the installation of the shutters.

We will also be sure to contact you should there be a delay in the delivery of your order.
For more information, please contact a ShutterLux Expert.